Residence Facility
Privacy and Security Notice

Sura Residence Facility Accommodation Survey

To help us maintain our commitment to provide you a comfortable, well maintained facility with exceptional customer service, your feedback is important! Please complete this survey and return it at your convenience. Thank you!

Name
Room Number
Date of stay

Statement Yes No NA
My overall experience was good and I would recommend this facility to others
On a scale from 1 to 10, (1 being the lowest and 10 being the highest) - Overall how would you rate the Residence Facility
1 2 3 4 5 6 7 8 9 10 NA

  Excellent Very Good Good Fair Poor NA
Check in
Reservation accuracy and efficiency
Efficiency of check-in or after hours check-in station
Accuracy of information and/or directions received
Guest Room/Kitchens
Overall cleanliness & comfort of guest room
Selection of kitchen supplies/utensils
Cleanliness of kitchen
Resfac Staff
Attitude & helpfulness of front desk staff
Friendliness & reliability of housekeeping staff
Availability/responsiveness of manager to solve problems
Weekend Continental Breakfast
Time breakfast available (7am - 10 am)
Selection/quality of food items
Amenities
Selection of room amenities (shampoo, coffee, etc)
Selection & condition of Exercise Room equipment
Check out
The check-out process was timely and efficient.
Price Value
How would you rate the value for the price

Additional comments and/or Suggestions:



Thank you for your time and the evaluation of our facility and services. Your comments are very helpful as we continue to better serve you!